How are designated representatives expected to handle defective products?

Designated representatives play a critical role in ensuring consumer safety and regulatory compliance when it comes to handling defective products. When a product is identified as defective, the best practice is to remove it from inventory, which helps prevent it from being sold or used by consumers potentially leading to harm. Additionally, notifying suppliers about the defect is crucial for several reasons: it enables suppliers to take corrective actions, such as investigating the cause of the defect or initiating a recall if necessary. This action also maintains transparency and accountability in the supply chain.

Handling defective products in this way aligns with regulations and industry standards, emphasizing the importance of consumer safety and the integrity of the marketplace. It ensures that both the business and the manufacturers take responsibility for maintaining product quality, thereby protecting consumers from potential risks associated with defective items.